A highly motivated Sales and Customer Service Specialist with over 5 years of experience in retail and electronics sales. Skilled in client relationship management, sales strategies, and team coordination. Adept at delivering excellent customer service, assessing client needs, and training new employees.
• Conducted client assessments to determine product needs
• Trained and mentored new employees
• Managed customer complaints and provided solutions
Cairo, Egypt (2021 – 2022)
• Assisted customers with household appliances
• Managed in-store promotions
• Achieved sales targets through effective techniques
Cairo, Egypt (2020 – 2021)
• Provided expert guidance on electrical appliances
• Assisted in showroom management
• Developed strong customer relationships
Maadi, Egypt (2019 – 2020)
• SEO Optimization
• Technology & Product Knowledge
• Microsoft Office Suite
• Adobe Photoshop
• Sales & Negotiation
• Customer Relationship Management
• Team Leadership
• Problem-Solving
• English (Proficient)
• Arabic (Native)
Helwan University
Faculty of Social Service
2019 – 2025
Feel free to reach out for opportunities or collaborations